- APAC Safeguarding Young People and Adults at Risk
- APAC Prevent Duty Principles
- APAC Equality and Diversity Policy
- APAC Concerns and Complaints Procedure
- APAC Unreasonably Persistent Contact & Unacceptable Behaviour Policy
- APAC Admissions Policy
- APAC Privacy Policy
- APAC Course Enrolment Terms and Conditions
University Academic Appeals Procedures
In addition to the APAC complaints procedure, students have the right of appeal under the University Student Regulations with respect to academic matters such as assessment and progression. In the first instance, where a student feels an error or misjudgment has been made, the Programme Director should be consulted, who may be able to rectify the matter by reporting the details to the appropriate authority. In cases where the Programme Director is unable to rectify the situation, and the student is still dissatisfied, then the student should make a written appeal, giving the full details of the matter and including any supporting evidence to the Programme Director, who will institute appropriate action through the University Academic Appeals Procedure.
All complaints and their outcomes are logged if they are not recorded in the evaluation forms. All evaluation forms and logged complaints are reviewed by the facilitating/directing staff together with an APAC Director after each course. If necessary procedures, methods, equipment etc. are changed for the next course.
